Privacy policy

OLIVE RIDGE

Last Updated: October 7, 2026

Olive Ridge respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when customers visit our website, place orders, or subscribe to communications.

1. INFORMATION WE COLLECT

Depending on your interactions with our store, we may collect:

Name, email address, and telephone number.
Billing and shipping addresses.
Order details and purchase history.
Customer support communications.
Device information, IP address, and website activity.
Email and SMS marketing preferences.

Payment details are processed through third-party payment service providers.

2. HOW WE USE INFORMATION

We use personal information where appropriate to:

Process and fulfill orders.
Coordinate product production and delivery.
Provide customer support.
Send order confirmations and shipping updates.
Prevent fraudulent transactions.
Maintain website functionality and security.
Improve customer experiences.
Send promotional communications where authorized.
Meet legal and tax obligations.

3. INFORMATION SHARING

We may share information necessary for store operations with service providers such as:

Shopify, our ecommerce platform.
Payment processing providers.
Product manufacturing and fulfillment partners.
Shipping and logistics providers.
Klaviyo, where enabled for email and SMS marketing.
Analytics and advertising providers, where enabled.

We do not sell customer email or phone lists to data brokers.

Certain advertising and analytics practices may constitute selling, sharing, or targeted advertising under applicable privacy laws. Where required, we provide applicable notices and opt-out options.

4. EMAIL & SMS COMMUNICATIONS

Customers may voluntarily subscribe to receive information about:

New collections and releases.
Product restocks.
Exclusive promotions.
Brand announcements.
Special offers.

Marketing subscriptions are optional and are not required to complete purchases.

Customers may unsubscribe from marketing emails through the unsubscribe link.

SMS subscribers may opt out by replying STOP where supported.

Promotional SMS consent is collected separately with appropriate disclosures and is not established merely by accepting our Terms of Service.

5. COOKIES & TRACKING

Our website may use cookies and similar technologies to support shopping functionality, remember preferences, analyze traffic, and measure advertising performance.

Where applicable law requires consent or an opt-out mechanism, we will provide appropriate controls.

6. DATA SECURITY

We use reasonable safeguards to protect customer information.

Although we take appropriate precautions, no online system can guarantee complete security.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, meet legal obligations, resolve disputes, and maintain legitimate business records.

8. CUSTOMER PRIVACY RIGHTS

Depending on applicable law and location, customers may have rights to request access, correction, deletion, or restriction of certain uses of their personal information.

Requests can be submitted to [Privacy Email].

9. CHILDREN’S PRIVACY

Our website is not directed to children under 13.

We do not knowingly collect personal information from children in violation of applicable law.

10. THIRD-PARTY LINKS

Our website may contain links to third-party services.

Olive Ridge is not responsible for privacy practices of independently operated websites.

11. POLICY CHANGES

We may update this Privacy Policy to reflect changes in our operations or legal requirements.

The updated version will be published on our website.

12. CONTACT INFORMATION

Olive Ridge

Arizona, United States

Email: [Privacy Email]

Website: [Website URL]