Terms of service
TERMS OF SERVICE
OLIVE RIDGE
Last Updated: October 7, 2026
Welcome to Olive Ridge. By accessing our website or purchasing our products, you agree to these Terms of Service.
1. GENERAL INFORMATION
Olive Ridge is an independently operated apparel and lifestyle brand based in Arizona, United States.
We provide clothing, outerwear, accessories, and lifestyle products through our online storefront.
2. MADE-TO-ORDER PRODUCTS
Many Olive Ridge products are made specifically after an order has been placed.
By purchasing, customers acknowledge that products may require additional time for production, processing, and fulfillment before shipment.
Production timelines, where applicable, will be displayed on product pages or during checkout.
3. SHIPPING & DELIVERY
After an order has been fulfilled and dispatched, estimated shipping transit time is 7–15 business days.
This estimate does not include production or fulfillment time.
Delivery estimates may vary based on destination, shipping carrier, holidays, customs processing, or circumstances outside our reasonable control.
Estimated delivery dates are not guarantees unless expressly identified as guaranteed.
We will comply with applicable requirements regarding promised shipping deadlines, delay notices, customer consent, and refunds.
4. ALL SALES FINAL
Because products are made to order, all purchases are final except where otherwise required by law or expressly stated by Olive Ridge.
We do not offer discretionary returns or exchanges for incorrect size selections, changes of mind, or personal preferences.
Please review our Return & Refund Policy before purchasing.
5. PRODUCT INFORMATION
We make reasonable efforts to accurately represent product colors, sizing, materials, and designs.
Slight variations in color may occur due to screen settings, photography, and lighting.
Product specifications and descriptions should be reviewed before placing an order.
Products may be produced and fulfilled with assistance from third-party manufacturing and fulfillment partners.
6. PRICING & PAYMENTS
All prices are displayed in USD unless otherwise stated.
Applicable taxes and shipping costs are disclosed during checkout.
We reserve the right to correct pricing errors and update prices for future orders.
Payments are securely handled by supported payment service providers.
7. ORDER ACCEPTANCE
Olive Ridge reserves the right to decline or cancel orders for legitimate reasons, including suspected fraud, inventory issues, or significant pricing errors.
If an accepted and paid order is canceled by Olive Ridge, applicable payments will be refunded.
8. PRODUCT SAFETY
Olive Ridge products should be used according to their intended purpose and any provided care or safety instructions.
Unless expressly specified and supported by applicable testing, our gloves, outerwear, and accessories are not certified protective equipment.
Customers should not rely on products for specialized safety protection unless that use is explicitly represented.
9. INTELLECTUAL PROPERTY
The Olive Ridge brand name, original artwork, designs, photography, website content, and other materials owned by Olive Ridge are protected to the extent provided by applicable intellectual property law.
Unauthorized commercial reproduction or distribution of protected materials is prohibited.
10. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Olive Ridge is not liable for indirect or consequential damages arising from use of our website or products.
Nothing in these Terms excludes liability for matters that cannot legally be excluded, including applicable statutory consumer protections.
11. THIRD-PARTY SERVICES
Olive Ridge may work with third-party manufacturers, fulfillment partners, payment processors, and shipping carriers to provide products and services.
These providers may process information necessary to fulfill orders in accordance with applicable privacy requirements.
12. WEBSITE SECURITY
Customers may not use our website for fraudulent, illegal, abusive, or unauthorized activities.
We may restrict access or cancel transactions associated with unlawful conduct.
13. POLICY UPDATES
We reserve the right to update these Terms of Service.
Revisions will be posted on our website with an updated effective date. Changes will not retroactively alter completed transactions where prohibited by law.
14. GOVERNING LAW
These Terms are governed by applicable laws of Arizona and the United States, subject to mandatory consumer protections and applicable jurisdictional requirements.
15. CONTACT
Olive Ridge
Arizona, United States
Email: [Support Email]
Website: [Website URL]