Refund policy
PRODUCTION, SHIPPING & DELIVERY
At Olive Ridge, our products are made to order to ensure quality and attention to detail.
Production Time: 2–6 Business Days
Please allow approximately 2–6 business days for your order to be produced, processed, and prepared for shipment.
Shipping Time: 7–15 Business Days
Once your order has been fulfilled and shipped, please allow approximately 7–15 business days for delivery.
Estimated Total Time: 9–21 Business Days
The estimated total time from placing your order to receiving your product is 9–21 business days.
Business days exclude weekends and applicable holidays.
Shipping estimates may vary depending on your location, carrier operations, holidays, or unexpected delays.
If we cannot ship your order within the promised timeframe, we will provide any required delay notice, cancellation option, or refund in accordance with applicable law.
ALL SALES ARE FINAL
Because our products are made to order, all sales are final. We do not accept discretionary returns or exchanges for changes of mind, incorrect size selections, or personal preferences.
This does not affect your legal rights regarding defective, damaged, incorrect, or undelivered products.